Privacy Policy

Last updated: 17 March 2026

Beside You Guide, operated by Tallos Labs ("we", "us", "our"), respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website at besideyou.guide and purchase our digital guide.

1. Information We Collect

Information you provide

• Account information: email address and password when you create an account.
• Purchase information: name and email address when you buy the guide. Payment is processed by Paddle — we never see or store your card details.

Information collected automatically

• Usage data: pages visited, time spent, and general interactions - collected only if you consent to analytics cookies.
• Device data: browser type, operating system, and screen size for ensuring our site works correctly.

2. How We Use Your Information

• To provide access to the guide after purchase.
• To send your purchase receipt and any account-related emails.
• To improve our website and guide content (only with anonymised, aggregated data).

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. Payment Processing

All payments are processed securely by Paddle. We do not store credit card numbers or financial information on our servers. Paddle acts as our Merchant of Record and is responsible for payment data protection.

4. Cookies

We use a small number of cookies to make the site work and, optionally, to understand how people use it. You can control your cookie preferences at any time. See our Cookie Policy for full details.

5. Data Storage & Security

Your account data is stored securely using Supabase with encryption at rest and in transit. We use industry-standard security practices to protect your data.

6. Your Rights

Under GDPR and the UK Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for analytics cookies at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@besideyou.guide.

7. Data Retention

We retain your account data for as long as your account is active. Purchase records are kept for 6 years to comply with UK tax requirements. You can request deletion of your account at any time.

8. Third-Party Services

We use the following third-party services:

• Paddle - payment processing (Merchant of Record)
• Supabase - authentication and database hosting
• Vercel - website hosting

9. Children's Privacy

Our service is not directed at children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website. The "last updated" date at the top reflects the most recent revision.

11. Contact

If you have questions about this privacy policy, contact us at hello@besideyou.guide.

Tallos Labs · besideyou.guide