Terms of Service

Last updated: 17 March 2026

By accessing or purchasing from besideyou.guide, operated by Tallos Labs, you agree to these terms. Please read them carefully.

1. What We Offer

Beside You Guide is a digital guide designed to help carers and loved ones better understand and support people living with anxiety, panic attacks, and emetophobia. It is not a medical product, therapy service, or substitute for professional mental health treatment.

2. Purchase & Access

• The guide is a one-time digital purchase at the price displayed at checkout.
• After payment, you receive instant access to the full guide content via your account.
• Your purchase is for personal, non-commercial use only.
• Payments are processed by Paddle as our Merchant of Record.

3. Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with the guide for any reason, contact us at hello@besideyou.guide within 30 days of purchase and we will issue a full refund — no questions asked. See our full Refund Policy for details.

4. Intellectual Property

All content in the Beside You Guide - including text, audio narration, illustrations, and design - is protected by copyright. You may not:

• Copy, redistribute, or resell the guide or any part of it.
• Share your account login with others.
• Use the content for commercial purposes without written permission.

You may share brief quotes or excerpts for personal, non-commercial purposes (e.g., recommending the guide to a friend) with attribution.

5. Account Responsibilities

• You are responsible for keeping your login details secure.
• You must provide accurate information when creating an account.
• We reserve the right to suspend accounts that violate these terms.

6. Medical Disclaimer

The Beside You Guide is written from personal lived experience and research. It is not medical advice, diagnosis, or treatment. Always consult a qualified mental health professional for clinical guidance. If you or someone you know is in crisis, contact your local emergency services immediately.

7. Limitation of Liability

The guide is provided "as is". While we strive for accuracy and helpfulness, we make no guarantees about specific outcomes. We are not liable for any decisions or actions taken based on the guide's content.

8. Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the Bailiwick of Jersey and the United Kingdom. Any disputes will be resolved in the courts of Jersey.

10. Contact

Questions about these terms? Contact us at hello@besideyou.guide.

Tallos Labs · besideyou.guide