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Refund Policy

Last updated: 17 March 2026

At Beside You Guide, operated by Tallos Labs, we want you to feel confident in your purchase. If our guide isn't right for you, we make it simple to get a refund.

30-Day Money-Back Guarantee

We offer a full 30-day money-back guarantee on all purchases of the Beside You Guide. If you are not satisfied for any reason, simply contact us within 30 days of your purchase date and we will issue a complete refund — no questions asked.

How to Request a Refund

  1. Email us at hello@besideyou.guide with your purchase email address.
  2. Include "Refund Request" in the subject line.
  3. We will process your refund within 5–10 business days.

Refund Method

Refunds are processed through Paddle, our payment provider, and returned to the original payment method used at checkout. Please allow your bank or card provider a few additional days to reflect the refund in your account.

After a Refund

Once a refund has been issued, your access to the guide will be revoked. If you change your mind, you are welcome to purchase the guide again at any time.

Contact

Questions about refunds? Contact us at hello@besideyou.guide.

Tallos Labs · besideyou.guide